tailsbythelake.com







Join our Newsletter!
Join Newsletter!

Follow us on Twitter!

SHIPPING INFO

Below is some important information on shipping. Utah & Leo would like to ask you to please read it thoroughly....

Shipping Rates
Non Stocked Items
Stocked Items
2nd Day Air Shipping
International Shipping


SHIPPING RATES (U.S. Only):
*Does not include wholesale shipping rates

$00.00 to $19.98 - $5.00
$19.99 to $39.98 - $6.00
$39.99 to $49.98 - $7.00
$49.99 to $99.98 - $8.00
$99.99 to $119.98 - $10.00
$119.99 to $129.98 - $12.00
$129.99 to $149.98 - $14.00
$149.99 to $179.98 - $16.00
$179.99 to $199.98 - $18.00
$199.99 to $249.98 - $20.00
$249.99 to $299.98 - $22.00
$299.99 to $349.98 - $25.00
$349.99 to $399.98 - $30.00
$399.99 to $449.98 - $35.00
$449.99 to $499.98 - $40.00
$499.99 to $549.98 - $45.00
$549.99 to $599.98 - $50.00
$599.99 to $649.98 - $55.00
$649.99 to $699.98 - $60.00
$699.99 up - Will be determined by order

NON-STOCKED ITEMS:

If a shipping time is listed on the web page of your order, that is a custom order & will take the amount of time listed. For custom orders your credit card is charged at time of order processing and shipment will take the shipping time listed on the page. Extra shipping charges may apply for Hawaii & Alaska.

STOCKED ITEMS:

If the web page does not list a specified shipping time, it will most likely go out within 2-3 days if the item(s) are in stock. If the item is out of stock, you will be notified by email regarding the shipping time.

We ship most of our orders via priority mail with delivery confirmation (3-5 business day delivery) and charge shipping fees based on the cost of the order (see chart above). Extra shipping charges may apply for Hawaii & Alaska.

2ND DAY AIR:

For 2nd day air orders, shipping charges will vary per product and shipping locations. You will be charged the 2nd day air charges AFTER the order is placed. We cannot give an exact quote until we know the product ordered and shipping address. 2nd day air will cost a minimum of $20 for any item less then a pound and for items more then a pound, 2nd day air charges will rise dramatically - please call or email us for exact 2nd day air shipping quote. 2nd day air cannot be done on items that are personalized or that have a specified shipping time period listed. If you order 2nd day, we need to get a hold of you to quote you exact shipping costs - please provide a phone number or email where we can contact you during the day.

INTERNATIONAL

We do ship anywhere in the world! For International orders, shipping charges will vary and will be charged separate from the order AFTER it is placed. International shipping charges will not show up on your order form. For an estimation of these charges, you can click here...

International Shipping Charge Estimation (U.S. Post Office Website)
but add'l charges may apply for items with shipping time listed.

Just choose the country & estimate the weight of the item. If you need a more accurate estimate, you can email us for estimation on weight on the items you are ordering. There may be an additional shipping charge if it is a special order item (items with shipping times listed on the page).

The shipping charges for international orders will be charged after the order is processed & you will be emailed the total (the charges will not show up on your order form). The shipping charges do not include any customs charges your individual country may charge. Each country varies on these charges & you may want to check with your post office on the amount that may incur. All items will ship by air (1-2 weeks). Dog houses cannot be shipped overseas. On items that have a specified time period listed, for international orders, they will take longer & in some instances double the time listed.



Secure ShoppingAccepted Credit Cards
Copyright © 1999 - 2009 Tails by the Lake™ All Rights Reserved.
Dog and cat supplies for people who love their pets. A unique pet specialty shop.